Science Direct SD-008 Error

On and off campus users are currently getting redirected to a login screen when trying to download from science direct.

Also the following message is appearing:
Sorry, your request can’t be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]
We are following this up with Elsevier (who own Science Direct) and will keep you posted.
Library Staff

We know how to fix this, and have just done it ourselves. You have to delete your browser cookies . No clue what a cookies are or how to delete them? Never fear.. we have a guide.

See This guide if you don’t want to delete all your cookies but just the ScienceDirect ones that are causing this error.

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