FAQ's
Browser Issues
Exam Papers
- The exam papers page keeps asking me to download Adobe Reader
- The exam papers take ages to open
- I can't find my exam paper
Security Certificate Issues
Q. What browsers do you support?
A. The website has been created to be used by Internet explorer 7 or 8 (8 is best). The website has also been tested using Firefox 3 and 3.6, Flock 2.5.6, and Google Chrome 8 but there might be some issues with these browsers. It is your responsibility to check that whatever browser you use has the proper plug ins installed. There have been issues with the use of the exam papers in Google chrome for example because users did not have the proper adobe reader plug in installed.
Q. The exam papers page keeps asking me to download Adobe Reader
A.The Adobe Reader can be downloaded here. If you are using Google Chrome please see this article on the Google Chrome Help Pages.
Q.The exam papers take ages to open
A. Unfortunately this is true. You need a fast broadband connection to open the papers. If you wait 3-4 minutes however they will open. We are hoping to change the way the exam papers display and open during the summer months.
Q.I can't find my exam paper
A.All queries on exam papers and their content should be e-mailed to the relevant Lecturer or the schools administration at:
Business and Humanities: Amanda Harrison harrison.amanda@itsligo.ie
Engineering: Aoife Currid currid.aoife@itsligo.ie
Science: Deirdre Collery collery.deirdre@itsligo.ie
Q.The website keeps asking me to "display the nonsecure items"
A.Please see our explanation and guide on security errors here.